Our HIPAA-compliant software provides instant, secure, and user-friendly access to records with immediate download and payment options, backed by comprehensive training and customer support.
ChartX is a user-friendly software program, offered free of charge to providers. It simplifies and accelerates the process of requesting and supplying records, ensuring efficiency and ease of use. Our dedicated team consists of record retrieval experts, customer service personnel, and software specialists who are ready to assist both providers and requestors in navigating the ChartX system.
Requestors can download records instantly as soon as they are available, ensuring quick and efficient access.
Our platform allows for immediate and secure payment, streamlining the process and eliminating any waiting time.
Our software is fully HIPAA-compliant, ensuring that all records are handled with the highest standards of privacy and security.
We implement robust safeguards and encryption protocols to protect sensitive information, maintaining compliance with all HIPAA regulations.
Our software is designed to be intuitive and user-friendly, ensuring that requestors can easily navigate and access records without any technical difficulties.
We offer comprehensive training and dedicated customer support to assist users at every step, ensuring a smooth and hassle-free experience.
Contact us today to get detailed pricing information and schedule a personalized demo to see how our software can meet your needs.
The ChartX system follows HIPAA rules to keep patient information private and secure. It never shares personal patient details in public places like text messages or emails, and it does not include them in requests to outside systems.
ChartX also protects against SQL injection attacks, keeping data safe from hackers. All documents are encrypted when stored, so they can’t be read without permission. When a document needs to be shared, it uses secure, token-based links instead of showing the file’s actual location, making sure no one can access it without the right credentials.
Navigating the complexities of charging for medical records requires a clear understanding of both HIPAA regulations and state-specific record fees. It’s important to note that providers establish their rates independently. The map links below correspond to each state’s laws and serve as a resource for providers and requestors. However, all information should be independently verified before personal use.
Disclaimer: The information provided in this map is intended for informational purposes only and should be independently verified before use.
ChartX, a proud division of MedX Global Clinical Advisors, was born out of the necessity to streamline the process of requesting and providing medical records. MedX Global Clinical Advisors is an industry leader, offering a range of services including Care Management, Record Retrieval, Professional Experts, Billing Experts, Life Care Planning, Legal Nurse Consultant Services, and Private Investigators.
For more information about MedX Global Clinical Advisors:
David Balat
Chief Executive Officer
MedX & ChartX
David Balat is a healthcare executive and former hospital administrator dedicated to driving innovation, operational excellence, and patient-centered solutions. As the Chief Executive Officer of MedX and ChartX, David brings extensive experience in healthcare policy, administration, and business strategy to transform the way providers and organizations navigate the evolving healthcare landscape.
With a strong background in hospital leadership and advocacy, David is committed to improving access to quality care, streamlining healthcare operations, and empowering clinicians with cutting-edge technology.
Tommy Vaughn
Chief Nurse Executive
MedX & ChartX
Tommy Vaughn, MSN, RN, LNCC, CNE, is an accomplished nursing leader with a strong record in healthcare innovation, clinical excellence, and operational strategy. As the Chief Nurse Executive at MedX and ChartX, he draws on extensive experience in patient care, healthcare technology, and system optimization to drive quality outcomes and improve provider workflows.
As an LNCC-certified Legal Nurse Consultant, Tommy is recognized for his expertise in medical malpractice, litigation support, and complex case analysis. His recent election to the Board of Directors of the American Association of Legal Nurse Consultants (AALNC) reflects his commitment to advancing nursing leadership and education while promoting best practices in legal nursing.
With specialized training in AI integration for healthcare from MIT Sloan School of Business, Tommy leads efforts to integrate artificial intelligence and automation to enhance clinical efficiency and streamline operations. A dedicated advocate for frontline healthcare providers, he focuses on solutions that improve patient safety, optimize workflows, and empower nursing professionals.
At MedX and ChartX, Tommy’s leadership and expertise are essential in pushing forward nursing, legal nurse consulting, and healthcare innovation.
Donna Stanart
Executive Director
ChartX
Donna is a dedicated Executive Director who has been an integral part of the ChartX project from its inception. With her initial expertise in record retrieval, she played a crucial role in the development of the software solution that offers Providers and Requestors effortless access to records through a user-friendly interface.
As the ChartX Executive Director, Donna is instrumental in delivering comprehensive training sessions for both Providers and Requestors. Her approachable and hands-on training style ensures that users can navigate the system with ease and confidence. Always available to address any issues or problems that may arise, Donna and her team provide unwavering support to ensure a seamless user experience.
Her dedication to customer support and team building is evident in her proactive approach to problem-solving and her genuine desire to help users thrive.
ChartX prides itself on being a high-touch solution that offers a readily available support representative when questions arise.
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